Refund Policy

  1. Incase of a non-decision by the Immigration or Government authorities after 12 months of application submission, the client can withdraw their application. Phoenix Global Visa Services will provide a 100% refund depending on the stage of the application process and the total amount paid.
     
  2. Phoenix Global Visa Services will not provide any refund if the application gets rejected due to incorrect or fabricated documents/information, non-recognized educational credentials, underlying medical conditions, failure to provide required linguistic test results. 
     
  3. If client’s application is rejected due to any reasons pertaining to Phoenix Global Visa Services, 100% refund will be issued to the client.
     
  4. In case the client withdraws an application voluntarily before the end of a 12 month contract, Phoenix Global Visa Services has all rights to refuse refund to the client.
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